Top Priorities in Customer-Centric Contact Centers
RapportBoost
DECEMBER 10, 2018
or it is better knowledge-based, but I find it both in the chat and in social media, I am getting far more helpful support than what I did in years past, which is very exciting. But I don’t know if maybe it is the introduction of A.I Kaye: Yeah, I am definitely finding that as well.
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