egain-solve-for-amazon-connect 
eGain Blogs
OCTOBER 19, 2021
With eGain 21, we have raised the bar yet again! In eGain 21, we’ve organized our customer engagement solution into three logical hubs: Conversation Hub to connect , Knowledge Hub to better solve , and. Here are some exciting, new capabilities in eGain 21. eGain Knowledge Desktop™ . Conversation Hub.
Avaya
JUNE 7, 2016
Amazon, Zappos, Google, Uber are just a few of the success stories that embrace platform innovation and launched massive disruptions. Like these companies, we too identified a problem and created a platform that solves it. Platform innovation allows companies to disrupt the status quo for their business, their industry.
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