CRM, Social Media, Marketing and More — Everything You Need to Know About Customer Engagement Software
Comm100
FEBRUARY 5, 2018
From the rubble, a new dynamic emerged (the same one we know so well today): organizations spoke to customers and customers held the power to reply. CRM Software. After all, it wasn’t until the rise of the internet that media became democratized , and the one-way communication model between companies and customers was shattered.
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