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What’s New in eGain 21

eGain Blogs

With eGain 21, we have raised the bar yet again! In eGain 21, we’ve organized our customer engagement solution into three logical hubs: Conversation Hub to connect , Knowledge Hub to better solve , and. Here are some exciting, new capabilities in eGain 21. Expanded customer messaging channel support. Conversation Hub.

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CRM, Social Media, Marketing and More — Everything You Need to Know About Customer Engagement Software

Comm100

Businesses that listened to and connected with customers online were rewarded with consumer engagement in the form of clicks, mentions, subscriptions and more. The answer for many businesses was customer engagement software. The answer for many businesses was customer engagement software. CRM Software. Live Chat Software.