5 Top Customer Service Articles For the Week of November 21, 2016
ShepHyken
NOVEMBER 21, 2016
My Comment: Buffer has shared their insights on the current and future state of social media marketing. I’m surprised at how many companies have not yet embraced social media for marketing and customer care. The NPS Handbook to Analyze the Drivers of Loyalty by CustomerGauge. It’s worth it.
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