The 9 Best Email Support Ticketing Systems 2020 – Reviews & Comparison
Comm100
NOVEMBER 23, 2020
While some companies use ticketing software to manage their emails alone, true omnichannel help desks allow tickets to be created from any digital channel, including chat, social, SMS, and even voice. The following ticketing software providers are listed in alphabetical order , with key functionality and benefits highlighted for each product.
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