Empathetic AI Robots; A Threat Or A Treat In Telemarketing Philippines?
Magellan Solutions
JULY 29, 2021
The shift away from voice operators threatens many of the 1.3 AI is a long way from replacing humans for more complicated voice calls or chats. No longer would they tolerate endless hold times, obtuse service agents, or handoffs. That alone relieves human agents of huge burdens and time. .
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