Customer Service Representative Effort Score Loyalty Programs Magazine 
CSM Magazine
MAY 17, 2023
Effective Communication in Customer Service Active Listening Active listening is an essential skill in customer service. It involves fully concentrating, understanding, responding, and remembering what the customer is saying.
ProProfs Chat
JUNE 30, 2020
It’s not the amount of knowledge you are willing to offer, but the efforts you wish to take to keep your customers satisfied and loyal to your brand. Customers wouldn’t see what you have to offer, but what you are willing to change for them. That’s the true essence of customer service experience. Hug Your Haters.
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