This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.

Remove Customer Satisfaction Remove Transportation Remove Virtual Call Center Related Topics
Call Center Solutions First Call Resolution Self Service Customer Relationship Management Call Center e-support Multi-Channel Customer Focused Connections Sales More Related Topics >
article thumbnail

What is CRM integration and why is it useful?

ViiBE Blog

AUGUST 2, 2021

Call Center , Customer experience , Remote operations , Technology. Automotive , Construction , Energy , Insurance , SMB , Transport. Customer relationship management (CRM) is a broad system of different products and services that enable effective management of customer interactions across an organization.

CRM 52
CRM Call Center e-support Social Media 52
article thumbnail

Zendesk Startup Central Q&A: Revolutionizing Remote Assistance

ViiBE Blog

JANUARY 22, 2021

Thanks to the collaborative and AR tools available during the ViiBE call, the agents are able to better guide the customers through remotely diagnosing and resolving technical or challenging issues. We are present in several sectors, including energy, retail, transport and mobility, construction, insurance, etc.

Self Service 52
Self Service Virtual Call Center Video Call Center 52
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Stay Connected

Join 134,000+ Insiders by signing up for our newsletter

About
Webinars
Awards
About
Editions
Webinars
Awards
Editions
Topics
LinkedIn Twitter Facebook
Powered by Aggregage | Terms and Conditions | Your California Rights and Privacy Policy
© Aggregage 2024