Tricia Morris

OCTOBER 28, 2015

Notes Microsoft general manager Bill Patterson in a new MyCustomer and Microsoft Self-Service Guide , “these organizations are a little forward leaning in terms of their willingness to reduce the barrier of information that needs to be held inside their corporate walls. Self-service development best practices. and how to measure ROI.

Self Service 40

Self Service Virtual Agent ROI Tips 40

ProProfs Chat

JUNE 14, 2019

Do you know how to keep your customers satisfied? Customer service is a high-stakes game. Every company is competing for the same customers, and customer satisfaction is one of the main differentiators between success and failure. What Customers Think of CX. Customers Communication Statistics.

Self Service 90

Self Service Customer Service Social Media Poor Customer Service 90

Bold360

AUGUST 24, 2017

CX is so much more than customer service. Providing a good customer service is definitely a part of CX. The first time a customer encounters your business, it might well be with a customer service representative, either on the phone, on your website, or in person. Virtual Agents.

Self Service 68

Self Service Customer Service Customer Experience Social Media 68