Joe Rawlinson

AUGUST 9, 2017

To deliver more personalized service, stay on top of current shopping trends by using analytics tools and services from providers such as NPD Group , which uses point-of-sale data from 300,000 stores to follow and predict consumer trends in 20 industries. Add Value by Utilizing Technological Innovations.

Omni-Channel 104

Omni-Channel Self Service Consumers Meeting 104

ViiBE Blog

AUGUST 11, 2021

With a simple web link, customers can connect to a representative on nearly any device. Since ViiBE is based on secure WebRTC technology , the customer must approve requests to access a camera or share their screen. . The benefits of cloud-based contact center solutions. Knowledge management. Natalia Barszcz.

Contact Center Software 52

Contact Center Software Contact Center Software Call Center 52

ViiBE Blog

AUGUST 2, 2021

Customer relationship management (CRM) is a broad system of different products and services that enable effective management of customer interactions across an organization. Knowledge management. What is an employee self-service portal? Share on whatsapp. Share on email. Share on email.

CRM 52

CRM Call Center e-support Social Media 52