Do More With Less: 3 Effective Strategies to Maximize Your Contact Center’s Potential
Myra Golden
APRIL 11, 2023
This could include a knowledge base that provides quick access to answers and solutions and a customer relationship management (CRM) system that helps agents keep track of customer interactions and preferences. Another way to implement a data-driven approach is by conducting customer surveys and collecting feedback.
52 
Let's personalize your content