ProProfs Chat

JUNE 15, 2020

The availability of such data at your disposal, you can: Use customers’ names while you interact with them, Refer to their previous requests to check if they were successfully resolved, Gauge at data like their age, occupation, location and other collected info to adjust your tone, etc. Organize Customer Service Training for Your Staff.

Strategy 105

Strategy Social Media e-support Software 105

Storyminers

JULY 6, 2020

Annette was named one of “The 100 Most Influential Tech Women on Twitter” by Business Insider and is regularly recognized by companies around the world as a top influencer in Customer Experience. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

Annette was named one of “The 100 Most Influential Tech Women on Twitter” by Business Insider and is regularly recognized by companies around the world as a top influencer in Customer Experience. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130