Mastering the Art of Signposting: A Guide to Controlling Calls with Ease
Myra Golden
APRIL 5, 2023
It’s a crucial skill for anyone who frequently takes calls, such as customer service representatives, salespeople, or receptionists. In this guide, we’ll explore the benefits of signposting, provide examples of effective signposting phrases, and offer tips on incorporating signposting into your phone calls.
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