5 Top Customer Service Articles for the Week of August 7, 2017
ShepHyken
AUGUST 7, 2017
Is The Customer Service “Department” Becoming Obsolete? TCFCR) Let’s face it, most Customer Service Departments were created, and still exist, to deal with a mismatch between customer expectations and what a business delivers. They are becoming more and more important in customer support and marketing.
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