Customer Expectations Customer Service Training Customer Voice Interaction 
ShepHyken
AUGUST 7, 2017
Is The Customer Service “Department” Becoming Obsolete? TCFCR) Let’s face it, most Customer Service Departments were created, and still exist, to deal with a mismatch between customer expectations and what a business delivers. No doubt that social media is about interaction. by Mike Wittenstein.
ShepHyken
AUGUST 7, 2017
Is The Customer Service “Department” Becoming Obsolete? TCFCR) Let’s face it, most Customer Service Departments were created, and still exist, to deal with a mismatch between customer expectations and what a business delivers. No doubt that social media is about interaction. by Mike Wittenstein.
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