Remove Customer Expectations Remove Customer Experience Professionals Remove Loyalty Remove Tourism
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I didn’t choose CX – it chose me!! Heather Grisedale explains how she became a CCXP

ijgolding

How do you become a Customer Experience Professional? I think it is fascinating to understand how people end up doing something like CX…… and so I am absolutely delighted to share with you one professionals story in this post. We wanted Customer Loyalty – Raving Fans (we just didn’t call it that!).