Elevating Guest Experiences in Hotels with Integrated CX
InMoment XI
FEBRUARY 7, 2024
According to a recent report, 81% of consumers plan to travel the same amount or more in 2024, compared to 2023. Hotel guests have lofty expectations for excellent experiences; they also have feedback data coming at them from all directions. This will only continue as the technology evolves. That’s no longer the case.
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