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Speed creates customer confidence: what is the velocity of your customer service?

Vonage

And, the benefits are apparent – we have been awarded customer service training and speaking contracts based on our fast responses to customers’ requests. Voice of the customer: What is a feedback loop and how can it help your brand? Setting up a cloud call centre? appeared first on Blog | NewVoiceMedia.

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5 Top Customer Service Articles for the Week of June 3, 2019

ShepHyken

My Comment: And, here’s another list – and another ten ideas – that will help you create a level of customer service and experience that will “ensure greater customer success stories” in your business. 5 Customer Experience Basics to Avoid a Customer Service Nightmare by Erin Ollila.