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[Q&A] Ready to Scale: The Tech Stack That Drives Your Digital Customer Success Program

ChurnZero

AUGUST 13, 2021

We use gamification in community a lot. A] Anika: A lot of communities start from you wanting to get your customers engaged and having them talk to each other. Having a well-integrated tech stack that’s able to then unlock next steps as you grow, because the customer changes, and the team size changes, so what do you do next?

Customer Success 98
Customer Success Effort Score Tools Self Service 98
article thumbnail

[Q&A] Ready to Scale: The Tech Stack That Drives Your Digital Customer Success Program

ChurnZero

AUGUST 13, 2021

We use gamification in community a lot. A] Anika: A lot of communities start from you wanting to get your customers engaged and having them talk to each other. Having a well-integrated tech stack that’s able to then unlock next steps as you grow, because the customer changes, and the team size changes, so what do you do next?

Customer Success 52
Customer Success Effort Score Tools Self Service 52
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