Customer Centricity, Loyalty Programs, Travel and Voice of Customer

Transforming Retail Experiences: 5 Retail Personalization Examples Backed by Customer Feedback

SurveySensum

JULY 27, 2023

Customized Product Recommendations Nike takes customized in-store experiences to a whole new level by tapping into customer feedback gathered through in-store surveys and its NikePlus loyalty program. The NikePlus loyalty program is a key pillar in delivering personalized experiences.

Retail

Retail Examples Feedback Customer Experience

Best of the Podcast: Revamp Your Employee Experience By Rethinking Your Hiring Methods

Customer Bliss

NOVEMBER 23, 2018

Today, I’m replaying one of our most popular episodes from 2018 about the employee experience and building customer loyalty at Hertz with Eric Smuda , VP of Customer Experience and Loyalty. How do you build the right onboarding process that’s built around your core values and that customer centricity?

Employee Experience

Employee Experience Loyalty Programs Chief Customer Officer Loyalty

Customer Experience Update

Transforming Retail Experiences: 5 Retail Personalization Examples Backed by Customer Feedback

Best of the Podcast: Revamp Your Employee Experience By Rethinking Your Hiring Methods

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