Customer Care Customer Service Training Metrics Sports 
Bill Quiseng
NOVEMBER 1, 2023
Let’s be revolutionary to transform CX Into CXM, customer service to customer CARE, and customer service training to an education in customer CARE or customer CARE University. We remember our favorite sports leagues like the NFL, NBA, MLB, and NHL. Why only three?
ShepHyken
AUGUST 29, 2016
In this short article, Mike Cannova, the director of Advance Customer Care for ShoreTel, shares five important strategies and processes to create a better customer experience. Entrepreneur) Kuiu sells high-end apparel and equipment designed for fit hunters who are serious about their sport. Follow on Twitter: @Hyken .
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