Remove Customer Care Remove Customer Service Training Remove Magazine Remove Webinar
article thumbnail

How to Handle Difficult Customers Using Verbal Aikido

Myra Golden

Myra Golden Customer Service Training Highlight. Verbal Aikido: A non-agressive, highly effective strategy for handling difficult customers. Thanks to the Internet and social media, customers are more savvy now than ever before. This means the customer service professional must develop a response plan.

How To 40
article thumbnail

How to Handle Difficult Customers Using Verbal Aikido

Myra Golden

Myra Golden Customer Service Training Highlight. Verbal Aikido: A non-agressive, highly effective strategy for handling difficult customers. Thanks to the Internet and social media, customers are more savvy now than ever before. This means the customer service professional must develop a response plan.

How To 40
article thumbnail

Implementing a Robust Customer Service Training Program

CSM Magazine

Any business that wants to grow and succeed should always be working towards perfecting their customer experience and focusing on creating effective customer service training programs that provide the right incentives and motivation to their customer service team. Customer Service Training.