75 Must-Know Customer Experience Statistics to Move Your Business Forward in 2022
SmartKarrot
FEBRUARY 16, 2022
74% of customers are likely to buy a product based just on a favorable CX. Current customer interactions are 85% AI-powered. Employee engagement rises by 20% on average in companies that take steps to improve their customer experience. 80% of tweets about a brand’s customer service are critical or negative.
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