Customer Base Customer Change Customer Experience Management Social Media 
BirdEye
NOVEMBER 8, 2021
Replying to reviews not only shows customers and prospects you care about their experience, but it can also lead to unhappy customers changing their opinion of your business. Given that reviews can make or break any business, responding to reviews can go a long way in boosting customer acquisition and retention. .
BirdEye
NOVEMBER 8, 2021
Replying to reviews not only shows customers and prospects you care about their experience, but it can also lead to unhappy customers changing their opinion of your business. Given that reviews can make or break any business, responding to reviews can go a long way in boosting customer acquisition and retention.
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