5 Top Customer Service Articles For the Week of August 31, 2020
ShepHyken
AUGUST 31, 2020
The focus on retention starts early in the relationship with the customer. I’ll argue that the goal of getting the customer to come back starts at the very beginning, the first time the customer buys. 5 Steps to Delivering Exceptional Customer Service While Working from Home by Molly Ambrogi Yanson.
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