article thumbnail

One in Every Five Mobile Users Actively Seeks Help While Using an App

Natalie Petouhof

Helpshift’s customer support platform for mobile shares proprietary data reveals the importance and impact of in-app support for the mobile industry. billion devices, monitoring user behavior over the course of a six-month time period. Just as other technology is evolving, so too is CRM and customer support.

article thumbnail

SalesForce, Hubspot, Zendesk and More — Which Customer Engagement Software is Right for Me?

Comm100

Business Seeks Industry-Leading CRM. Business on a Budget Seeks Uncomplicated CRM. Business Seeks Industry-Specific CRM. Company with Reliable CRM Seeks Hassle-Free Live Chat Software. Business Seeks All-in-One Customer Service Software. Business Seeks Social Media Software with Integrated Social CRM.

Software 104