Remove Course Remove CRM Remove Customer Care Remove Mobile Customer Service
article thumbnail

One in Every Five Mobile Users Actively Seeks Help While Using an App

Natalie Petouhof

Helpshift’s customer support platform for mobile shares proprietary data reveals the importance and impact of in-app support for the mobile industry. billion devices, monitoring user behavior over the course of a six-month time period. Just as other technology is evolving, so too is CRM and customer support.