Contact Center Customer Service Strategies Handbook Workshop 
Storyminers
JULY 6, 2020
He also led the creation and updating of many of Forrester’s customer experience evaluation methodologies and training workshops. Jeff Toister is an author, consultant, and trainer who helps companies get their employees obsessed with customer service. Bruce authored many of Forrester’s most popular research reports.
Storyminers
JULY 6, 2020
He also led the creation and updating of many of Forrester’s customer experience evaluation methodologies and training workshops. Jeff Toister is an author, consultant, and trainer who helps companies get their employees obsessed with customer service. Bruce authored many of Forrester’s most popular research reports.
Expert insights. Personalized for you.
147 
Let's personalize your content