NobelBiz
JUNE 26, 2023
Key Components of Call Center Infrastructure Even among the industry professionals themselves, few are those that truly understand the complexity of building a competitive call center infrastructure. Of course, not even the most advanced technology cannot run a contact center by itself (yet?).
Storyminers
JULY 6, 2020
Jeremy has more than 19 years of experience as a customer service professional leading high performing teams in the contact center. Kate was named to Huffington Posts’ Top 100 Customer Service Pros, to Simplr’s list of top customer experience superstars in 2018, and to ICMI’s Top 50 Customer Experience Thought Leaders of 2017.
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Storyminers
JULY 6, 2020
Jeremy has more than 19 years of experience as a customer service professional leading high performing teams in the contact center. Kate was named to Huffington Posts’ Top 100 Customer Service Pros, to Simplr’s list of top customer experience superstars in 2018, and to ICMI’s Top 50 Customer Experience Thought Leaders of 2017.
NobelBiz
FEBRUARY 23, 2023
For a few years now, businesses including contact centers have relied heavily on Cloud technologies. Typical Functions of VoIP VoIP is a digital telephone service that transports and delivers conversations over the Internet. What Are The Advantages of UCaaS Solution for Contact Centers?
NobelBiz
JUNE 7, 2021
For a few years now, businesses including contact centers have relied heavily on Cloud technologies. Typical Functions of VoIP VoIP is a digital telephone service that transports and delivers conversations over the Internet. The platform is housed in the data center of the UCaaS provider, which also conducts software upgrades.
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