NobelBiz
FEBRUARY 22, 2023
The goal of this article is to provide contact centers owners and managers with all of the necessary information to properly utilize remork work and to empower contact center agents. Consider the Net Promoter Score. We recommend that you set up a dashboard to remotely assess the performance of your agents.
NobelBiz
FEBRUARY 22, 2023
The goal of this article is to provide contact centers owners and managers with all of the necessary information to properly utilize remork work and to empower contact center agents. Consider the Net Promoter Score. We recommend that you set up a dashboard to remotely assess the performance of your agents.
NobelBiz
AUGUST 11, 2022
Scalable Call Center Operations On The Fly Contact centers may adjust to better meet the demands of their clients thanks to CCaaS solutions. Because they are all hosted in the cloud, these solutions make it simple to form remote or multi-location teams and quickly set up a virtual call center.
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