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Customer Loyalty Program: The Ultimate Guide

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That’s why in this blog post we’ll cover what’s a customer loyalty program and why it is creating a buzz, types of loyalty programs, benefits of adding one to your business, and how to create a well-designed loyalty program for your customers. What is a Customer Loyalty Program? Connect With Customers at Deeper Level.

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The role of emotions in CX and how you can use them to design better experiences

ECXO

For example, if a customer has a positive emotional connection with a brand, they are more likely to overlook minor issues or price increases. “This emotional connection can be the key to retaining customers and promoting long-term business growth.” This is what the famous NPS attempts to measure.

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Best Employee Engagement Software & Tools

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Moreover, don’t worry if you are low on internet connectivity. Key features of Fond are: Employees can easily use the employee rewards program to send points to each other. Reward your employees with attractive gift cards, company-branded swag, charitable donations, and so on. Pricing: Free plan. Basic plan at $29/month.