Connections Customer Focused Loyalty Programs White Paper 
ShepHyken
NOVEMBER 14, 2022
It’s a robust white paper published by Harvard Business Review, focusing on partnering with the best experts (vendors) in the customer experience (CX) world. If you find the right vendor, one who is focused on you and your organization’s success, you’ll quickly realize that it’s more of a partnership. It’s a video.
ShepHyken
MARCH 31, 2018
Using the airplane’s internet, I checked to see if I would make my connection. It’s not about asking for business, it’s about delivering value and contributing to the overall customer experience. For information on The Customer Focus customer service training programs, go t o www.thecustomerfocus.com.
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