Remove Connections Remove Customer Connectedness Remove Customer relationships Remove Gamification
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A to Z Guide to Customer Experience Definitions and Terms (Updated)

Lumoa

It encompasses activities such as customer retention, customer loyalty programs, customer feedback surveys, customer reviews and ratings, customer panel discussion groups, customer support services, and more. Compelling Brand Values: Brand promises drive how the organization treats customers.

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What’s Stopping You From Becoming a Connected Enterprise?

CSM Magazine

Ross Daniels at Calabrio outlines the obstacles and how to tackle them using 3 winning strategies for connecting staff and customers. In our last two articles, we established what it means to be a Connected Enterprise and the benefits such connectedness brings. 3 steps to success.