5 Top Customer Service Articles for the Week of September 18, 2017
ShepHyken
SEPTEMBER 18, 2017
(Collective Campus) Establishing a detailed understanding of your customers is essential in achieving business goals and creating a customer experience that is a key competitive advantage today. The tips are simple: listen, watch and experience. 25 Reasons Why Hospitality People Are So Resilient by Rupesh Patel.
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