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Loyalty collection mechanics: identifying members at the POS

Currency Alliance

Retailers in your partner network may welcome a conversation around their collection mechanics to make loyalty marketing more productive in your loyalty ecosystem. The richest data will come from identifying the customer in real-time at the POS, capturing the contents of their shopping basket, and allowing them to engage with offers in-store.

Loyalty 59
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Adopting a Customer First Mentality | Aziz Razakov and Matt Chabrier

Kustomer

Part of being there for your customer is using their preferred communication channel , which ranges from phone calls to online messaging platforms. I’m Gabe Larsen, the Vice President of Marketing here at Kustomer and you’re listening to the Customer Service Secrets Podcast. The Omnichannel Experience. Gabe Larsen: (00:07).