[Q&A] Ready to Scale: The Tech Stack That Drives Your Digital Customer Success Program
ChurnZero
AUGUST 13, 2021
Because what you don’t want is 10 different voices coming out for communications. You don’t want to dictate exactly how people communicate, but you also want people to represent your company, and how you want to talk to customers. We use gamification in community a lot. They write in your voice.
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