How Two CX Leaders United Their Organizations Under Shared Value Systems to Transform Customer Experience
Customer Bliss
OCTOBER 25, 2018
You’ll hear an excerpt from Vishal Bhalla , VP and CXO of Parkland Hospital , whose 2-year journey with hospital visits inspired him to serve and become a leader in healthcare. Lee West, Pastor of Guest Experiences @GatewayPeople Click To Tweet. He realized that his calling was to serve in healthcare.
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