4 Ways Building a ‘Customer Room’ Can Reshape Your Customer Experience
Customer Bliss
AUGUST 9, 2018
Daniel and his team defined customer success for PTC within three pillars: ease of using the product, its value, and the delight they experienced working with PTC. Be Brave, Bring Customer Feedback to the Forefront. The leaders were shocked by some of the feedback and were motivated to transform the experience.
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