CX Inspiration – A Q&A with Nate Brown, Co-Founder of CX Accelerator
Comm100
APRIL 26, 2020
The question organizations need to ask here is “where are my customers talking about me, and how can I best listen?” Jeanne Bliss has a wonderful section in Chief Customer Officer 2.0. You say that “many organizations give an impression of being customer-centric, but in reality are only posturing.”
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