Chief Customer Officer Customer Centricity Customer Voice Presentation 
CX Journey
JANUARY 26, 2016
That's a true "what the hell is customer experience" culture. what would the customer say? what would the customer say? what would the customer say? what would the customer think of that?
Talkdesk
JULY 31, 2017
This interview is with Mike Milburn, Chief Customer Officer of Service Cloud at Salesforce. You meet with customers all the time. Companies are responding to customer service because they want a market share and they want to stay alive. Customer service is no longer a commodity, it’s a competitive differentiator.
Talkdesk
JULY 31, 2017
This interview is with Mike Milburn, Chief Customer Officer of Service Cloud at Salesforce. You meet with customers all the time. Companies are responding to customer service because they want a market share and they want to stay alive. Customer service is no longer a commodity, it’s a competitive differentiator.
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