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What is call center technology?

ViiBE Blog

ViiBE’s technology has recently expanded the scope of a call center to remote visual inspection following travel and social distancing restrictions. Ultimately, the call center’s job is to take care of the customer-company relationship. Virtual Call Center.

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The best contact center software for your needs

ViiBE Blog

Like a call center, a contact center may use interactive voice response for the opening menu. Today, contact centers give customers more options than simply calling a phone number. 5 essential contact center technologies. The benefits of cloud-based contact center solutions.