Chatbots e-support Multi-Channel Online Experience 
Bold360
APRIL 12, 2021
Customers who simply demand faster and better support have become much more open to self-service options. The entire customer engagement ecosystem is shifting online. . During the pandemic , t h e y had to pivot away from stores and prioritize online sales and digital engagement. .
ijgolding
MARCH 22, 2017
The customer has always been at the heart of every business, be it a street vendor selling hot dogs or a multi-national firm selling a wide range of products. Multi-national food & beverage corporations like The Coca-Cola Co. In recent years, providing great customer experience has become the most important thing for businesses.
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