CEM Insights: When it comes to Omni-Channel Consistency, the Customer is Always Right
Responsetek
MAY 3, 2018
By doing so, you will learn what experiences are most critical for you to change first in your omnichannel implementation path. This is called an Omnichannel Listening Strategy and it gives you a strategic roadmap for where you should apply your investment to make the highest returns. Vice President Sales, ResponseTek.
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