CEM Consumers Customer Connectedness Survey 
Lumoa
FEBRUARY 9, 2023
Customer Engagement Customer engagement is a term used to refer to customer interactions with a company, product, or service. In the context of customer experience, customer engagement is an essential element in creating strong customer relationships and customer loyalty.
Lumoa
MARCH 20, 2018
Compelling Brand Values: Brand promises drive how the organization treats customers. Customer Connectedness: Customer insights are infused across the organization. Do you love CEM as much as we do? That's a very typical design of a CSAT survey. Image by Retently.
Lumoa
MARCH 20, 2018
Compelling Brand Values: Brand promises drive how the organization treats customers. Customer Connectedness: Customer insights are infused across the organization. Do you love CEM as much as we do? That's a very typical design of a CSAT survey. Image by Retently.
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