Remove campaign try-genesys-cloud-for-free
article thumbnail

Provide live agent assistance for your chatbot users with Amazon Lex and Talkdesk cloud contact center

AWS Machine Learning

Amazon Lex integrates with state-of-the-art contact centers including Amazon Connect, Genesys Cloud , and Amazon Chime SDK to facilitate a seamless omnichannel experience. The integration of Amazon Lex with Talkdesk cloud contact center is inspired by WaFd Bank (WaFd)’s digital innovation journey to enhance customer experience.