Call Flow Consumers Innovation Return on Investment 
Interactions
APRIL 14, 2021
Automation and artificial intelligence (AI) are making significant changes to the way the financial services industry handles consumer credit. With that in mind, as collection agencies seek innovation, they should always keep the following customer needs in mind: Empathy : Few people want to be in the situation of owing money.
Interactions
APRIL 14, 2021
Automation and artificial intelligence (AI) are making significant changes to the way the financial services industry handles consumer credit. With that in mind, as collection agencies seek innovation, they should always keep the following customer needs in mind: Empathy : Few people want to be in the situation of owing money.
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