Remove Call Flow Remove Chatbots Remove Hospitality Remove Wait Times
article thumbnail

How banks can streamline service with the latest round of PPP

Talkdesk

COVID cases, at the time of this publication. hospital intensive care units (ICUs) are at capacity and many more are nearing capacity. They see the contact center as a hub for their client experience with omnichannel spokes into the web, chatbots, apps, email, SMS and social to deliver a cohesive and delightful experience.

Banking 126