How to Measure the Return On Investment (ROI) of Your Contact Center Solution?
NobelBiz
MARCH 23, 2022
How to determine the ROI for a Contact Center Solution? ROI (Return on investment) measures the return on a future, past or current investment over a given period. In other words, it makes it possible to calculate the return on investment by taking into account the money invested, and the money earned or lost.
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