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8 Ways To Reduce Call Center Attrition Rate

NobelBiz

How to reduce call center attrition rate? Recruit the right call center agents, improve communication, provide continuous training, use a unified call center solution and more. Read on to find the best strategies to reduce call center agents’ attrition.

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How to enhance sales with visual engagement tools?

TechSee

Highly familiar to most users thanks to Skype and Facetime, video chat enables a sales representative to help a customer face to face during the purchase process, so the interaction becomes a personal session with a consultant.

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